Privacy statement

Please read this privacy statement carefully. By using the website of LivePnL B.V. or by otherwise giving us your personal data, you agree to this notice. If you do not agree to this notice or otherwise fail to provide necessary personal data to us, you must not use our websites. This statement may change from time to time. Please check the statement periodically for updates.

This statement explains how your personal data is collected, processed, and disclosed by LivePnL B.V. It also tells you how you can access and update your personal data and make certain choices about how your data is used.

Personal data that we collect about you and how we collect it

Depending on how you interact with LivePnL B.V. (online/offline), we collect various types of information from you, as described below.

Contact information: this includes any information you provide to LivePnL B.V. that would allow us to contact you, such as your name, postal address, email address, social network details, or phone number.

Account login information: any information that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.

Information about computer/mobile devices: any information about the computer system or other technological device that you use to access one of our websites or apps, such as the Internet Protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a LivePnL B.V. website via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone's unique device ID, advertising ID, geolocation, and other similar mobile device data.

Demographic information: any information that describes your demographic or behavioral characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g., zip code), favourite products, hobbies and interests, and household or lifestyle information.

Website usage information: as you navigate through and interact with our websites or newsletters, LivePnL B.V. uses automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions. E.g., content response times, download errors, and length of visits to certain pages. This information is captured using automated technologies such as cookies (browser cookies, flash cookies) and is also collected through the use of third party tracking services (such as Hubspot, Google Analytics, Facebook). You have the right to object to the use of such technologies.

Consumer feedback: this includes information that you voluntarily share with LivePnL B.V. about your experience of using our products and services.

Consumer-generated content: this refers to any content that you create and then share with LivePnL B.V. on a social network or by uploading it to one of our websites, including the use of social network apps such as Facebook.

Social: this refers to any information that you share publicly on a social network or information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with us.

Payment and financial information: any information that LivePnL B.V. needs to fulfill an order, or that you use to make a purchase, such as your debit or credit card details or other forms of payment.

Sources

This notice applies to Personal Data that LivePnL B.V. collects from or about you, through the methods described below.

• LivePnL B.V. websites: consumer-directed websites operated by or for LivePnL B.V.
• LivePnL B.V. mobile sites: consumer-directed mobile sites
• email: electronic communications between you and LivePnL B.V.
• data from other sources: social networks, publicly available information

Cookies and similar technologies

Cookies/Similar Technologies: please see our cookie notice to learn how you can manage your cookie settings and for detailed information on the cookies LivePnL B.V. uses and the purposes for which LivePnL B.V. uses them.

Log Files: we collect information in the form of log files that record website activity and gather statistics about your browsing habits. These entries are generated automatically and help LivePnL B.V. to troubleshoot errors, improve performance and maintain the security of our websites.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being used.

Processing of your personal data

Promotion: with your consent (where required), LivePnL B.V. uses your personal data to provide you with information about goods or services. This can be done via means such as email to the extent permitted by applicable laws.

Social: we use your personal data when you interact with third party social networking features, such as to serve you with advertisements and engage with you on social networks.

Personalization (offline and online): with your consent (where required) we use your personal data to analyze your preferences and habits, to anticipate your needs based on our analysis of your profile, to improve and personalize your experience on our websites and apps; to ensure that content from our websites is optimized for you and for your computer or device.

Order fulfillment: we use your personal data to process and ship your orders, inform you about the status of your orders, correct addresses and conduct identity verification and other fraud detection activities. This involves the use of certain personal information and payment information.

Disclosure of your personal data

LivePnL B.V. shares your Personal Data with the following types of third party organization:

Service providers: These are external companies that LivePnL B.V. uses to help run our business order fulfilment and payment processing.

Retention of your personal data

In accordance with applicable laws, LivePnL B.V. will use your personal data for as long as necessary to satisfy the purposes for which your personal data was collected. Personal data used to provide you with a personalized experience will be kept for a duration permitted by applicable laws.

Disclosure, storage, and/or transfer of your personal data

LivePnL B.V. uses a variety of measures to keep your personal data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas.

Access to your personal data

Personal Data. Where provided by law, you, your successors, representatives, and/or proxies have the right to access, review, moderate, request deletion, and request a physical or electronic copy of information held about you. You may also have the right to request information on the source of your Personal Data. This can all be requested via info@livepnl.com.